Return & Refund Policy

ContentGenie hereby grants you access to (“the Website”) and invites you to purchase the services offered here.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly
defined as:

  • Cookie:  small amount of data generated by a website and saved by your web browser. It is used to identify your browser,
    provide analytics, remember information about you such as your language preference or login information.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to ContentGenie, that is responsible for your information under this Return & Refund Policy.
  • Customer: refers to the company, organization or person that signs up to use the ContentGenie Service to manage the
    relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit
    ContentGenie and use the services
  • Service: refers to the service provided by ContentGenie as described in the relative terms (if available) and on this
    platform.
  • Website: ContentGenie.”’s” site, which can be accessed via this URL:
  • You: are a person or entity registered with ContentGenie to use the Services.

Return & Refund Policy

Thanks for shopping at ContentGenie. We appreciate the fact that you like to buy the stuff we build. We also want to make sure
you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at ContentGenie. We’ll be as brief as
our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at ContentGenie, you
agree to the terms set forth below along with Policy.
If there’s something wrong with the you bought, or if you are not happy with it, you have 2 weeks to issue a refund and return
your .
If you would like to return a product, the only way would be if you follow the next guidelines:

  • The product has to be in the packaging we sent in the first place

Refunds

We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected,
checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our
inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that
you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then
you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the
same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that
ContentGenie is not liable for damages that are caused to the items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to
issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive
your money.

We implemented a no-refund policy for recurring billing transactions that have already been processed. This means that once your subscription payment has been successfully charged, we are unable to process any refunds for that billing cycle.

To ensure that you have full control over your subscription and billing, we kindly remind you to check your JVZOO Customer Dashboard and cancel your subscription before the upcoming renewal date if you no longer wish to continue with our services.

Alternatively, you can reach out to our support Team for Subscription Cancelation.

Shipping

ContentGenie is responsible for return shipping costs. Every returning shipping is paid by ContentGenie, even if the item didn’t
have free shipping in the first place.

Your Consent

By using our app, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree
to its terms

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies.
Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you
will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy,
you can delete your account

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we
will discuss any of the issues you are going through with our product.

● Via Email: support@contentgenie.ai